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If you own a ScanSnap scanner from Fujitsu, we’ve got good news for you. You may have noticed that the ScanSnap app for macOS is 32-bit, prompting a compatibility warning when you open it. Recently, however, Fujitsu has released a new ScanSnap app that fully embraces the 64-bit Mac future.

ScanSnap macOS Catalina Software Want to keep using your ScanSnap Scanner on macOS Catalina? VueScan is here to help VueScan Scanner Software includes built in drivers for Fujitsu ScanSnap scanners including the S1500, S1500M, iX500, and many more so you can keep using the scanner you already have on macOS Catalina, Windows 10, and Linux. Mac OS X v10.7 (Lion) Mac OS X v10.6 (Snow Leopard) (iX500 / S1300i only) Modifications. New Features and Improved Points: Improved the connectivity in wireless LANs. (iX100 only) For the software update history, see Readme. Note: If you are using ScanSnap Manager for Mac which version is earlier than V6.2L22, install ScanSnap Manager.

Apple first started warning users of 32-bit applications earlier this year, implementing a popup notification explaining that 32-bit apps “need to be updated by their developer to improve compatibility.”

First noted on Reddit, Fujitsu has oddly not released the 64-bit ScanSnap app for Mac as an update to the original app. Instead, you’ll have to head to Fujitsu’s website and download the new version directly.

This means that, despite seeing the 32-bit warning upon opening the old app, ScanSnap users are not given a direct option to update the app, or even informed that an update is available.

Fujitsu notes that older scanner models such as the ScanSnap S1500, are not supported by the new 64-bit app. This is because “their support periods hav already expired. Here’s the full list of supported models:

• ScanSnap iX500
• ScanSnap iX100
• ScanSnap S1300i
• ScanSnap S1100i
• ScanSnap SV600
• ScanSnap S1100

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You can head to the Fujitsu website to download the new 64-bit ScanSnap app for Mac.

FTC: We use income earning auto affiliate links.More.

• The setting value for the network name (SSID), security type (authentication method), or security key is incorrect.

• The communication authorization settings are configured on the wireless access point.

• IEEE 802.1X authentication is used.

  The setting of the certificate for the ScanSnap may be needed.

• A proxy server is used for the Internet connection.

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• When any one of the setting values is incorrect

  Match the setting values with the settings for the wireless access point. If you do not know the network name (SSID) or security key, refer to the manuals of your wireless access point, or contact the manufacturer.

• When the communication authorization settings are configured on the wireless access point

  Perform one of the following depending on the setting:

  • When the communication between wireless devices is disabled (by using a function such as the privacy separator function or the port separator function)

    Enable the communication between wireless devices.

  • When the SSID broadcast, such as ANY connection, is disabled

    Enable the SSID broadcast on the wireless access point. Or, configure the wireless settings manually.

  • When the protocol filter function is configured

    Configure the protocol on the wireless access point.

  • When the stealth function is configured

    Disable the stealth function, and then configure the wireless settings again using the WPS function. Or, configure the wireless settings manually.

  • When MAC address filtering is configured

    Set the MAC address for the ScanSnap on the wireless access point, and then configure the wireless settings again.

  In addition, the set channel may be used with another wireless access point.

  In this case, change the value of the wireless channel on the wireless access point.

  For details about the settings of the wireless access point, refer to your wireless access point manual.

• When IEEE 802.1X authorization is used

  If the setting of the certificate for the ScanSnap is needed, the ScanSnap Wireless Setup Tool that is bundled with ScanSnap Manager is required.

  Start the ScanSnap Wireless Setup Tool and configure the wireless settings by following the Wireless Network Setup Wizard. For details, refer to 'Connecting the ScanSnap and a Computer or Mobile Device with the Specified Wireless LAN' in the ScanSnap Wireless Setup Tool Help. After configuring the settings, continue the setup in the ScanSnap Cloud application.

  For details about how to start the ScanSnap Wireless Setup Tool, refer to Unsure How to Start the ScanSnap Wireless Setup Tool..

  In addition, contact your network administrator to check the following:

  • Whether the wireless settings are the same as the settings on the authentication server

  • Whether the network environment for the authentication server is normal

  • Whether the authentication server and the wireless access point are connected correctly

  • Whether the certificate is valid

    Example:

    Whether the certificate has not been revoked, whether it has not been expired, or whether the CN (CommonName) for the certificate is shorter than 64 bytes if the authentication method is 'EAP-TLS'

• When a proxy server is used for the Internet connection

  Configure the settings of the proxy server in the setup procedure.